Comparison
Google Forms is free and easy to start with. But for understanding why users uninstall your Chrome extension, "free" hides real gaps — no drop-off data, no branding, and no connection to a feedback board or roadmap. Here's how the two compare.
| Feature | Google Forms | UserFeed |
|---|---|---|
| Built for Chrome extensions | Generic form tool | Purpose-built |
| Uninstall reason options | Build every question | Optimised defaults, fully editable |
| Drop-off funnel analytics | ✗ Not available | ✓ Included |
| Response-rate tracking | ✗ Not available | ✓ Included |
| Branded form (your icon + colour) | Google branding | Your extension's brand; badge removed on Pro |
| Feedback board + roadmap | ✗ Not available | ✓ Included |
| Cost | Free | Free for one extension, then $4/mo each |
| Setup time | 30+ min | Under 5 minutes |
Google Forms details as of July 2026; check their site for the latest.
Both use the same one-line hook — you paste a URL into chrome.runtime.setUninstallURL(). The difference is the page it opens. Google Forms gives you a blank form and a Google-branded page. UserFeed gives you a form branded to your extension, pre-filled with uninstall reasons you can edit or extend, and hands you the exact URL and snippet to drop in — you still customise it, you just don't start from scratch.
Google Forms shows you submitted answers in a spreadsheet — but not how many users opened the form and left without answering. For most extensions that silent drop-off is the majority of the signal. UserFeed's funnel tracks loaded → interacted → submitted so you see the whole picture, not just the people who finished.
Google Forms is free. UserFeed is free too for your first extension — an uninstall feedback form with unlimited responses, no card required — then $4/mo per extension for the full bundle: a public feedback portal, roadmap, and analytics. So you're not trading free for paid; you're trading a generic form for a Chrome-native feedback tool at no cost to start.
Google Forms is one form in isolation. UserFeed is part of a fuller feedback loop: the same account gives you a public feedback board with voting and a roadmap, so uninstall feedback sits alongside the feature requests and bugs your users post while they're still around.
Free tool
Uninstall feedback
See how UserFeed captures why users leave your extension.
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FAQ
One extension, free forever. Branded uninstall forms, a drop-off funnel, and a feedback board, live in minutes.
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