Comparison
Featurebase is a modern feedback, changelog, and roadmap tool, often positioned as a more affordable, streamlined alternative to older platforms like Canny. It's a solid general-purpose choice for teams that want a polished feedback board without heavy enterprise overhead. UserFeed takes a narrower path: it's built specifically for Chrome extension developers, starting with the one moment a general feedback tool never sees — the uninstall. Here's how the two compare.
| Feature | Featurebase | UserFeed |
|---|---|---|
| Built for Chrome extensions | General-purpose SaaS | Purpose-built |
| Uninstall feedback capture | ✗ Not available | ✓ Included |
| Public feedback portal & voting | ✓ Included | ✓ Included |
| Public roadmap | ✓ Included | ✓ Included |
| Sign-in for voters | Email / social sign-in | Google or email |
| Branding to your extension | Custom domain on paid tiers | Your extension's brand; badge removed on Pro |
| Integrations / breadth | ✓ Changelogs, widgets, and app integrations | Focused feature set for extensions |
| Pricing model | SaaS plan tiers — see featurebase.app | Free for one extension, then $4/mo each |
Featurebase details as of August 2026; check their site for the latest.
Featurebase earns its reputation as a clean, modern take on the feedback-and-changelog category — it's often the tool teams reach for when Canny feels heavier than they need. But it's still a general-purpose board meant to serve any product with a user base: web apps, mobile apps, SaaS dashboards. UserFeed doesn't try to be a lighter version of that category — it's built around a single Chrome extension API, chrome.runtime.setUninstallURL(), with the uninstall form, portal, and roadmap already wired for extension developers specifically.
Featurebase is well suited for collecting feature requests and publishing changelogs to users who are actively engaged with your product. It has no mechanism for the moment a user removes your Chrome extension — that event simply isn't part of what the tool is designed to track. UserFeed's uninstall form fires at exactly that moment, capturing the reason before the user is gone for good, and routes it into the same account as your public feedback board.
If you're building a broader product and want a modern, affordable feedback and changelog tool with wide platform support, Featurebase is a genuinely good option — it's popular for a reason. If your product is specifically a Chrome extension and you want to know why people uninstall it, alongside a lightweight branded portal for the users who stay, UserFeed is the more direct fit, and it's free to start.
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FAQ
Understand your users
Feature requests, votes, bug reports, and the reasons behind uninstalls — UserFeed brings them together so you know what your extension's users actually want.
See how UserFeed worksOne extension, free forever. Branded uninstall forms, a public feedback portal, and a roadmap, live in minutes.
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