Comparison
Frill is a lightweight, affordable SaaS tool for collecting feedback, running a public roadmap, and publishing announcements or changelogs — a popular pick for teams that want something simpler and cheaper than the bigger feedback platforms. UserFeed is narrower still: it's built specifically for Chrome extensions, starting with the one moment general feedback tools never see — the uninstall. Here's how the two actually compare.
| Feature | Frill | UserFeed |
|---|---|---|
| Built for Chrome extensions | General-purpose SaaS | Purpose-built |
| Uninstall feedback capture | ✗ Not available | ✓ Included |
| Public feedback portal & voting | ✓ Included | ✓ Included |
| Public roadmap | ✓ Included | ✓ Included |
| Sign-in for voters | Email or social sign-in | Google or email |
| Branding to your extension | Custom domain on paid tiers | Your extension's brand; badge removed on Pro |
| Integrations / breadth | ✓ Widgets, changelogs/announcements, and common integrations | Focused feature set for extensions |
| Pricing model | Lightweight, affordable SaaS pricing — see frill.co | Free for one extension, then $4/mo each |
Frill details as of August 2026; check their site for the latest.
Frill is designed to be a fast, affordable feedback hub for almost any product — a feedback board, a public roadmap, and an announcements/changelog widget you can drop into a website or app. That's a genuinely good combination for teams that want lightweight feedback tooling without the price tag of the bigger platforms. UserFeed skips that generality on purpose: it's built around a single hook, chrome.runtime.setUninstallURL(), and ships with the uninstall reasons, form, and portal already wired for a Chrome extension out of the box.
Frill's board, roadmap, and announcements are all built for people who are still using your product — collecting ideas, voting, and keeping them updated. It has no concept of the moment someone removes your extension, because that isn't a use case it was built for. UserFeed's uninstall form fires at exactly that moment, catching a signal that otherwise disappears the instant the user is gone, and feeds it into the same account as your public feedback board.
If you want a lightweight feedback tool with a built-in changelog/announcements widget for a broader product, Frill is a solid, affordable choice — that combination isn't something UserFeed tries to match. If your product is specifically a Chrome extension and you want to know why people are leaving, alongside a simple branded portal and roadmap for the users who stay, UserFeed is the more direct fit — and it's free to start.
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FAQ
Understand your users
Feature requests, votes, bug reports, and the reasons behind uninstalls — UserFeed brings them together so you know what your extension's users actually want.
See how UserFeed worksOne extension, free forever. Branded uninstall forms, a public feedback portal, and a roadmap, live in minutes.
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